Robotic Process Automation & AI Implementation
Robotic process automation and AI support implementation eliminating manual inefficiencies.
Read the full storyKey Result
40% process time reduction
Working with Boughey Distribution
£20k+
Annual overtime savings eliminated inefficiencies in POD capture
4,000
Orders automated monthly, improving turnaround times
91%
Automation success rate, reducing manual POD entries from 1,000 daily to just 9% intervention
Boughey Distribution, a leading supply chain distribution business, aimed to optimise logistics operations while upskilling their team in Microsoft Power Platform.
The Challenge
Two key challenges: manually processing 1,000 PODs daily and 4,000 non-EDI orders monthly. This led to inefficiencies, errors, and missed KPIs.
Key Issues Identified
- Customer service team handled 4,000 monthly orders from multiple depots with different templates
- Products required manual conversion before entering SAP
- Existing OCR software had just a 30% success rate
- All PODs were processed manually - consuming significant time and resources
Our Approach
Through a Scoping Day workshop, we identified and implemented two high-impact automation solutions—enhancing efficiency while equipping the team with skills for future digital transformation.
Intelligent Order & POD Processing using Power Automate
Custom AI model to process scanned PODs
Excel data structured into standardised tables
AI Builder extracted key information from PDFs and PODs
Seamless SAP Integration with custom connectors
End-to-End Automation with proactive error handling
"This project transformed how Boughey handles key operations. By leveraging AI and automation, we eliminated inefficiencies, improved accuracy, and delivered a scalable solution—saving time, reducing costs, and building long-term resilience."
Ste Jones
Senior Consultant
Key Benefits
- Increased Efficiency - Automation cut manual data entry, saving time and eliminating overtime
- Greater Accuracy - Reduced human errors, ensuring reliable data entry into SAP
- Faster Turnaround - Consistently met the 5-day KPI with streamlined processes
- Scalable Solution - A flexible, replicable system for future non-EDI customers
Project Details
- Client
- Boughey Distribution
- Industry
- Supply Chain
- Key Outcome
- 40% process time reduction
The Results
Measurable outcomes that demonstrate the impact of our partnership
£20k+
Annual overtime savings eliminated inefficiencies in POD capture
4,000
Orders automated monthly, improving turnaround times
91%
Automation success rate, reducing manual POD entries from 1,000 daily to just 9% intervention
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